7D Gaming Privacy Policy

1. Introduction

7D Gaming ("we", "us", or "the Platform") operates a trusted online gaming service for users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect about you when you use our website, app, and related services ("Services"), how we use it, and how we keep it secure.

This Privacy Policy governs our Terms & Conditions' applies in conjunction. By using 7D Gaming's services, you are deemed to have accepted this Privacy Policy. If you have any questions, our support team is always here to help.

• This policy is developed in accordance with Bangladesh's data protection laws.
• We only collect information that is necessary and relevant.
• You are always in control of your personal data.
• For any data-related concerns, please contact us directly.

2. What Data We Collect

7D Gaming collects your information in three main ways — directly from you, automatically through your activity, and from third-party sources.

3. Purpose of Data Use

7D Gaming uses your data only for specific, transparent purposes — each with a legitimate legal basis.

• To create and manage your account and ensure its security.
• To process all financial transactions, including deposits and withdrawals.
• To comply with KYC verification and Anti-Money Laundering (AML) policies.
• To personalize your gaming experience and send relevant offers.
• To resolve technical issues on the platform and improve service quality.
• To monitor responsible gaming practices and identify at-risk behavior.
• To meet legal and regulatory obligations.
• To handle customer support and resolve complaints.

4. Data Sharing Policy

7D Gaming takes great care when it comes to sharing your personal data externally. We only share information in the limited circumstances outlined below.

• Payment Processors: Necessary information is shared with bKash, Nagad, and other approved payment gateways to process deposits and withdrawals.
• KYC Partner: Documents may be shared with authorized third-party services for identity verification purposes.
• Legal Authorities: Information legally required by court order or government directive will be disclosed accordingly.
• Technology Service Providers: Limited data is shared for server hosting, analytics, and cybersecurity services.
• Business Restructuring: In the event of a merger or acquisition, data may be transferred, though the new owner will be bound by this policy.

5. Cookies & Tracking Technologies

7D Gaming uses cookies and similar technologies to enhance your experience on our website. These are small text files stored in your browser.

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to not work properly.

6. Data Security Measures

7D Gaming uses industry-leading security technology to protect your privacy. Our layers of protection are outlined below.

• All stored data is protected with 256-bit AES encryption.
• Data transmission is encrypted via SSL/TLS protocol.
• Two-Factor Authentication (2FA) is available to help secure your account.
• AI-powered real-time fraud and anomaly detection.
• Regular third-party security audits and penetration testing.
• Data access is restricted to authorized personnel only.
• Physical security measures enforced at data centers 24/7.

7. Data Retention Period

We retain your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the duration of account activity and up to 5 years after closure.
• Financial Transactions: A minimum of 7 years, in accordance with Bangladesh Bank guidelines.
• KYC Documents: Up to 5 years after account closure.
• Gaming logs: Up to 3 years.
• Marketing Information: Deleted immediately upon withdrawal of consent.
• Cookies & Sessions: As per the Cookies Policy.

8. Your Data Rights

7D Gaming's privacy policy gives you full control over your personal information. Your rights are detailed below.

9. Protection of Minors

7D Gaming is an 18+ platform. We do not knowingly collect personal information from anyone under the age of 18.

• Age verification is mandatory at the time of registration.
• If an underage account is detected, it will be immediately suspended and all associated data will be deleted.
• If you have concerns, parents are encouraged to contact us.

10. International Data Transfers

In some cases, your data may be stored on servers outside Bangladesh. Where this occurs, we ensure that the data protection standards of that country are consistent with our Policy.

• Data stored on overseas servers is protected with the same security standards.
• Third-party service providers are contractually obligated to comply with our privacy policy.
• Contact us to find out where your data is stored.

11. Policy Updates

7D Gaming may update this Privacy Policy from time to time. If significant changes are made, you will be notified by email or via an in-platform notification.

• The date of any changes will be noted at the top of the page under "Last Updated".
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• To request a copy of a previous policy, please contact support.

12. Contact Us

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact our Data Protection team.

• Email: support@7dgaming.net
• Live Chat: Available 24/7 on the platform.
• Response Time: Typically within 24–48 hours.